We Are Open!  Our Response to COVID-19:

May 18, 2020

Dear valued patient and families,

We are open for dental treatment!  Thank you for your patience and understanding during these unprecedented times.  Per guidance of the California Department of Public Health and the California Dental association, we are officially reopening our for office for dental treatment May 18th.

New treatment and patient admittance protocols are firmly in place to respect social distancing recommendations and minimize patient/patient & patient/staff contact.  We have upgraded the PPE (personal protective equipment) worn by our staff as well as installed clear barriers around the office for your safety.  Additionally, new suction systems, pre-treatment mouth rinses, and UV sterilization lights have been implemented to maintain a safe environment.  Our office is in accordance with  the sterilization protocols as put forth by the American Dental Association (ADA), Centers for Disease Control (CDC), and the Occupational Safety and Health Administration (OSHA).

Your safety is a priority at our office and we take it very seriously to ensure safe and comfortable treatment.  We thank you for the opportunity to serve your dental needs.

Upon your next visit you will notice some changes not limited to the mentioned below:

Appointment Reminders:  We have implemented a new system to confirm your appointments via text/email.  If you have not received a reminder, please inform our staff.    

Reception Room: In effort to maintain a clean environment, items that are difficult to clean between users have been removed e.g. patient sign-in sheet, magazines, and other reading materials.  We have also decreased the number of reception chairs to limit the number person in the room simultaneously.  As kindly ask that patients awaiting their appointment and non scheduled persons wait in their vehicles.

Dental Cleaning Appointments:  Dental cleanings have resumed without polishing as per ADA and CDA (California Dental Association) recommendations.   Dental exams are now separate appointments.  If you have any dental concerns not related to your dental cleaning, please bring to our hygienist’s attention and we will address as promptly as possible.

Check Out: To minimize the patient queue during check out, our staff may kindly ask that you wait in your treatment room until the next available staff is available to assist you.  Contactless payments methods are available, pens for signatures are disinfected after each use, and cash transactions will be handled with tray and gloves.

We thank you for your understanding and cooperation and very much look forward to seeing you!

Sincerely,

Staff @ Chan & Huang Dental

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In recognition of ongoing news reports and the continued spread of the COVID-19 virus, we realize our patients have questions. As dedicated health care professionals, we want you to know that we remain as diligent as ever in protecting the health and safety of our patients and staff. Our practice strictly adheres to and exceeds the standards for infection control by wearing personal protective gear, using hospital-grade disinfectants, practicing the latest sterilization protocols, utilizing single-use disposable materials, and more. Every effort we have in place is to ensure the safety of our patients and staff. We want you to know that we are monitoring this situation very closely, and we will keep you updated regularly.

Symptoms of coronavirus are reported as flu-like, with varying degrees of severity. While we do not know everything about this virus to date, individuals who are elderly and/or immunocompromised appear to be the most at risk of a severe infection. To ensure your health and safety, and the health and safety of everyone at our practice, please reschedule your appointment if you or a member of your household has a cough, fever, and/or flu-like symptoms. In addition, please reschedule your appointment if you have traveled to any areas within the past 14 days that are at high risk for contracting the coronavirus.

We thank you in advance and extend our gratitude for your understanding and cooperation. Together, we can help keep everyone as safe and healthy as possible. If you have any questions or concerns, please contact our office, and one of our staff members will be more than happy to assist you.

Please view and share our latest COVID-19 Symptom Comparison Chart with your friends and family.

For further information, including measures to keep yourself healthy, visit the following links: